How Can We Help?
Choose from our support categories to find the assistance you need
Technical Support
Get help with product selection, applications, and troubleshooting
User Manuals
Access our products user manuals
Safety Data Sheets
Request SDS documents for your purchased products
Certificates of Analysis
Request COA documents for quality verification
Regulatory & Support Files
Access regulatory documentation and support files
Quote Request
Request a quote for our products
Frequently Asked Questions
Quick answers to common questions
How quickly will I receive a response?
Our technical team typically responds within 1-2 business days. For urgent inquiries, please contact us directly at info@sepax-bio.com.
Can I request a sample for evaluation?
Yes! We offer 1mL evaluation samples for most of our resins. Please mention your sample request in your message and we will include it in our response.
Do you provide application support for scale-up?
Absolutely. Our experts can help you optimize your process from lab scale through clinical and commercial manufacturing.
How do I request documentation?
You can request SDS, COA, and other documentation through our support portal. Simply select the appropriate document type and fill out the request form.